Financial Consumer Agency of Canada
Symbol of the Government of Canada

Credit Cards and You: Service Fees on Credit Card Transactions


Fees for getting copies of transaction records or sales slips

If you request a copy of a transaction record — which is also called a "sales slip" or a "transaction receipt" — you will not have to pay a fee if the request is for a transaction that appears on your current statement. However, if you want to obtain a record of any transactions that appear on a previous monthly statement, the card issuer may charge a fee, on your credit card account, for each copy you request.

To find out if your credit card issuer charges a fee for this type of request, check the terms and conditions of your credit card agreement or contact your issuer directly.


Mother and child using a computer



Protecting Consumers / Informing Canadians